Privacy policy
How AscendJOB handles candidate and recruiter data.
We designed the platform around private-by-design workflows and human-reviewed hiring.
Version 1.0 · Effective 14 July 2026
Who controls your data
AscendJob is the platform operator for account, product, security, support, and matching operations. An organization that publishes a job may be a separate data controller for its recruitment process. Confirm the organization's notice before applying.
Data we collect
We may collect your name, email, account role, profile photo, location, skills, experience, education, salary preferences, resume files and parsed profile, saved jobs, applications, messages you submit, interview answers, audio or video when you consent, device information, security logs, and language preference.
Why we use data
We use data to create accounts, show jobs, save preferences, match candidates with roles, process applications, run interviews, create explainable summaries, provide support, prevent abuse, secure the service, improve reliability, meet legal duties, and communicate service changes. We do not sell candidate data.
Legal bases
Depending on the activity, we rely on consent, steps needed to provide your requested service or contract, legal obligations, and legitimate interests such as security and service improvement. We ask for separate consent when the law or the nature of the activity requires it, including recorded interview media and optional marketing.
AI processing and human review
AI may read resume text, compare skills with job criteria, generate explanations, transcribe answers, and summarize interview evidence. AI output may be inaccurate or incomplete. It should support human review, not make a final employment decision by itself. Do not upload sensitive personal data unless the relevant notice clearly explains why it is needed.
Who may receive data
When you enable Job Matching, authorized hiring teams can see an anonymized career overview. Your name, contact details, and resume stay hidden until a team opens your resume or you apply. We share only the data needed for recruitment and may use contracted infrastructure, storage, email, security, AI, and support providers. We do not share data for unrelated advertising without permission.
Storage and transfers
Our service providers may process data in Thailand or another country. Before production launch, the operator must confirm each provider, transfer mechanism, contract, and security setting. We apply access controls and should document those arrangements in the processing record.
How long we keep data
We keep data only for as long as needed for the stated purpose, account operation, recruitment workflow, security, dispute handling, and legal duties. Resume files, applications, and interview media need a documented retention schedule agreed with each organization. When no longer needed, we delete, anonymize, or securely destroy them.
Security and incident response
We use authentication, role-based access, private resume and interview storage, signed upload paths, access policies, logging, and service monitoring. No system is risk-free. If a personal-data breach occurs, we will assess it and take the actions and notifications required by Thai law, including notifying the PDPC without delay and within 72 hours when the legal threshold is met.
Your rights
Subject to legal limits, you may ask to access, copy, correct, delete, restrict, object to, or receive a portable copy of your data. You may withdraw consent at any time, but withdrawal does not affect earlier processing. Submit a request through our privacy request form or email ascendhrtechflowasia@gmail.com. We may need to verify your identity.
Requests and complaints
We will review requests without undue delay and within the period required by law, subject to identity checks and lawful exceptions. If you are not satisfied, you may contact the Personal Data Protection Committee (PDPC) in Thailand. Organizations using AscendJob must also provide their own contact and rights-handling process where they control recruitment data.
Children and sensitive data
The service is for people who can lawfully use an employment platform. Do not create an account for a child or upload another person's sensitive data without a lawful basis and permission. If you believe we received such data, contact us so we can review it.
Cookies and local storage
Necessary authentication and security storage may be used to keep the service working. We do not enable analytics or marketing trackers by default in this build. You can review your optional choices in the consent panel or clear them in your browser.
Contact
Privacy contact: ascendhrtechflowasia@gmail.com. The business owner must confirm the legal entity name, address, representative or DPO details, processor list, and retention schedule before publishing this notice as a final legal document.