รายละเอียดงาน
a)Completing tasks assigned by the Engineering manager accurately and efficiently. b)Assistant Engineering Manager is responsible for handling all duties and operations as a substitute for the manager.
หน้าที่งาน
- Acts as the customer advocate for assigned accounts with responsibility to clearly communicate customer issues and needs across all levels of the organization.
- Develops and maintains positive customer relationships and work independently or in teams to address all customer corners in a proactive and timely manner to create long-time customer loyalty.
- Review new customer orders enters order and manage all open order within the organization order management system.
- Provides customer support in all communication channel; phone, email, or message.
- Creates and maintains a set of customer metrics that will be used to measure performance to customer expectation.
- Prepares and provides price and schedule estimates.
- Facilitates contract flow-down and warranty adjudication processes for organization.
- Conducts review meetings with customer and company personnel.
- Acts as focal point for all incoming and outing written and verbal communication with assigned customer.
- Understanding about services provided by the organization.
- Manages and maintains the company’s website to support effective information provision.
คุณสมบัติ
- Bachelor’s degree in business or related field.
- Good in English language skill; (TOEIC score minimum 500)
- Strong customer service skill
เกี่ยวกับบริษัท
Aerospace MRO Co.Ltd.
กรุงเทพฯ11-50 พนักงาน
ลงประกาศ เมื่อ 2 สัปดาห์ที่แล้ว